All folders and saved items gone
complete
K
K
I was prompted to log into my account when I opened the app. I’m not sure that I had created an account before, but I think I did and was logged in already, since the only option was to log in with my Apple ID and the prompt by apple was to log into an already existing account. It didn’t ask me if I wanted to create an account, but log into an existing one. When I logged in the app looked as if I had never used it. Prompting me to create my first folder etc.
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Emily Dyson
marked this post as
complete
Fixed issue in latest 1.7.4 update
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Richard Doyle
This just happened to me too. Everything i had saved is gone now because it made me log in again.
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Emily Dyson
Richard Doyle Billie K I'm really sorry for this, honestly I can't apologize enough.
Originally, I thought the account system was solid, but there was clearly a bug I didn't catch that wiped folders and saved items for some users. I pushed an update today that should prevent this from happening again.
I'm just one person building this, and while I'm doing everything I can to make Zeppi reliable, moments like this remind me how much further I have to go. Thank you all for taking the time to report this
Billie
Same here. All of my saved items are gone. I was also unsure whether I created an account but I can see my nickname set so I definitely did create an account.
Folder is gone, and items from it are gone. It is acting like I haven’t finished basic tutorial steps.
Horrible :(
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Emily Dyson
Will look into this for you over the next few days, thanks so much for reporting it